Screen. Detect. Protect.

Lumiinus uses cutting‑edge AI technology to detect microscopic blood in your pet's stool, empowering you to catch potential health issues early and ensure your furry companion receives timely care.

Pet Health App Interface

Revolutionary Pet Health Technology

Lumiinus combines advanced imaging technology with artificial intelligence to provide pet owners with professional-grade health screening tools from the comfort of home.

User friendly

Intuitive Experience

Create your pet's profile and navigate our seamless interface designed with both you and your pet in mind. Our step‑by‑step guidance ensures accurate results every time.

Camera technology

Smart Imaging

Our proprietary image processing technology uses advanced lighting correction and focus assistance to ensure you capture high‑quality images for reliable analysis.

AI detection

AI‑Powered Detection

Trained on thousands of veterinary samples, our machine learning algorithm can detect even the smallest traces of blood that would be invisible to the naked eye.

Fast results

Immediate Results

Receive detailed analysis within minutes, including recommended next steps and the option to share results directly with your veterinarian through our secure platform.

Privacy & Data Protection

At Lumiinus, we understand the sensitive nature of pet health data and take extraordinary measures to ensure your information remains secure and private.

Information We Collect

We collect only what's necessary to provide our pet health screening services:

  • Account Information: Basic details like your name, email address, and password (encrypted using industry‑leading standards).
  • Pet Profiles: Information about your pets including name, breed, age, weight, and relevant medical history.
  • Images: The stool sample photos you upload are processed using our proprietary algorithms and are never viewed by humans unless you explicitly consent for troubleshooting purposes.
  • Usage Data: Anonymous information about how you interact with our app to improve the user experience.

How Your Data Is Protected

We implement multiple layers of security to safeguard your information:

  • End‑to‑End Encryption: All data transmission uses TLS 1.3 with 256‑bit encryption.
  • Secure Cloud Storage: Your data is stored in SOC 2 Type II compliant facilities with redundant security measures.
  • On‑Device Processing: Whenever possible, image analysis happens directly on your device, minimizing data transmission.
  • Regular Security Audits: We conduct routine penetration testing and vulnerability assessments by independent security firms.

Your Control Over Your Data

You own your data. At any time, you can:

  • Access, download, or delete all your personal information and pet health records
  • Opt out of anonymous usage statistics collection
  • Request detailed information about how your data has been processed

For any privacy‑related concerns or requests, please contact our dedicated privacy team at privacy@lumiinus.com.

Terms of Service

Please review our terms of service carefully before using the Lumiinus platform. These terms establish the guidelines for using our pet health screening services.

Service Description

Lumiinus provides pet owners with advanced screening tools that analyze images of pet stool to detect microscopic blood. Our current service supports cats and dogs, with plans to expand to additional pets in the future.

Important Medical Disclaimer

Lumiinus is designed as a screening tool only and is not intended to replace professional veterinary care. Our service:

  • Cannot diagnose specific medical conditions
  • Should be used as a complementary tool to regular veterinary check‑ups
  • May occasionally produce false positive or false negative results

Always consult with a licensed veterinarian regarding any abnormal results or health concerns about your pet.

User Responsibilities

By using Lumiinus, you agree to:

  • Provide accurate information about yourself and your pets
  • Follow all instructions for proper image capture to ensure reliable results
  • Not attempt to reverse engineer or extract our proprietary algorithms
  • Not use our service for any unlawful purpose
  • Maintain the confidentiality of your account credentials

Subscription and Billing

Lumiinus offers various subscription plans with different features and testing frequencies. By subscribing:

  • You authorize recurring charges to your selected payment method until cancellation
  • Subscription changes or cancellations will take effect at the end of your current billing cycle
  • Refunds are available within 30 days if you're not satisfied with our service

Intellectual Property

All content, software, algorithms, and technologies used in the Lumiinus service are protected by intellectual property laws and remain the exclusive property of Lumiinus Inc. Users are granted a limited, non‑transferable license to use the service for personal pet care purposes only.

Limitation of Liability

To the fullest extent permitted by law, Lumiinus Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the service.

For questions about these terms, please contact legal@lumiinus.com.

Customer Support

We're committed to providing exceptional support and ensuring you have the best possible experience with Lumiinus.

Contact Information

Email: support@lumiinus.com

Phone: +1 (888) 555-PETS

Hours: Monday-Friday, 8am-8pm ET

Response Time: We aim to respond within 2 hours during business hours and within 24 hours on weekends.

Frequently Asked Questions

How often should I test my pet?

We recommend monthly screening for preventative care. If your pet has known health issues, consult your veterinarian for a personalized testing schedule.

Can I share results with my veterinarian?

Yes! Our app allows you to generate detailed PDF reports that can be shared directly with your vet.

Troubleshooting

If you're experiencing technical issues:

  • Ensure your app is updated to the latest version
  • Check that your device meets our minimum requirements (iOS 14+)
  • For camera issues, clean your lens and ensure adequate lighting
  • Try restarting the app or your device

If problems persist, please contact our technical support team with details about your device model and OS version.